Cookie Policy

1. Introduction

This Cookie Policy explains how Wing Snob ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our website at wingssnobs.digital (the "Service") operated by Wing Snob.

This policy describes what cookies are, how we use cookies, the types of cookies we use, the information we collect using cookies, how that information is used, and your choices regarding cookies. This policy also describes the types of cookies our partners may use in connection with our Service.

By using our Service, you consent to our use of cookies in accordance with this Cookie Policy and our Privacy Policy. If you do not consent to our use of cookies, you should configure your browser settings accordingly or refrain from using our website.

2. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently, provide a better user experience, and to gather analytics and usage information.

How Cookies Work

When you visit our website, our server sends a cookie to your device. Your device stores the cookie in a file located inside your web browser. The cookie allows us to recognize your device and store some information about your preferences or past actions on our website.

Session vs Persistent Cookies

• Session Cookies: These are temporary cookies that remain on your device until you leave our website. They are deleted when you close your browser.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They help us recognize you as a returning visitor.

First-Party vs Third-Party Cookies

• First-Party Cookies: These are cookies set by our website directly.
• Third-Party Cookies: These are cookies set by external services that we use on our website, such as analytics providers or advertising networks.

3. Why We Use Cookies

We use cookies for several important reasons related to operating our food service business effectively:

Essential Website Functionality

• Maintaining your shopping cart during your session
• Remembering your delivery preferences and location
• Storing your menu customization choices
• Managing your login session if you create an account
• Ensuring website security and preventing fraud

Performance Improvement

• Loading website pages more quickly on repeat visits
• Remembering your preferred restaurant location
• Optimizing our website's performance

User Experience Personalization

• Remembering your dietary preferences and allergies
• Showing you relevant menu items based on your order history
• Customizing content based on your location
• Storing your language and accessibility preferences

Analytics and Statistics

• Understanding how visitors interact with our website
• Identifying popular menu items and peak ordering times
• Improving our website based on usage patterns
• Measuring the effectiveness of our marketing campaigns

Marketing and Advertising

• Showing you relevant advertisements on other websites
• Measuring the effectiveness of our advertising campaigns
• Providing personalized offers and promotions

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable basic features like page navigation, access to secure areas, and shopping cart functionality. Our website cannot function properly without these cookies.

Cookie Name	Provider	Purpose	Type	Duration
PHPSESSID	Wing Snob	Session management and user authentication	Session	Browser close
shopping_cart	Wing Snob	Stores items in shopping cart	Session	Browser close
delivery_location	Wing Snob	Remembers delivery address for orders	Persistent	30 days
user_preferences	Wing Snob	Stores user interface preferences	Persistent	1 year
security_token	Wing Snob	CSRF protection and security	Session	Browser close

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Cookie Name	Provider	Purpose	Type	Duration
_ga	Google Analytics	Distinguishes unique visitors and tracks sessions	Persistent	2 years
_ga_[ID]	Google Analytics	Used to persist session state	Persistent	2 years
_gid	Google Analytics	Distinguishes users for 24-hour period	Persistent	24 hours
_gat_gtag	Google Analytics	Used to throttle request rate	Persistent	1 minute
page_performance	Wing Snob	Tracks page load times and performance metrics	Persistent	7 days

4.3 Functionality Cookies

These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

Cookie Name	Provider	Purpose	Type	Duration
language_preference	Wing Snob	Stores selected language preference	Persistent	1 year
region_setting	Wing Snob	Remembers your location/region for delivery	Persistent	90 days
menu_customization	Wing Snob	Stores menu display preferences and dietary filters	Persistent	30 days
accessibility_settings	Wing Snob	Remembers accessibility preferences	Persistent	1 year
order_history_view	Wing Snob	Customizes order history display preferences	Persistent	6 months

4.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements relevant to you and track the effectiveness of our advertising campaigns. They also help us identify which marketing channels are most effective.

Cookie Name	Provider	Purpose	Type	Duration
_fbp	Facebook	Used by Facebook to deliver advertising when on Facebook or a digital platform	Persistent	3 months
fr	Facebook	Used by Facebook for ad targeting and measurement	Persistent	3 months
marketing_source	Wing Snob	Tracks which marketing channel brought you to our site	Persistent	30 days
campaign_id	Wing Snob	Identifies specific marketing campaigns for tracking	Persistent	30 days
remarketing_tag	Wing Snob	Enables remarketing to previous visitors	Persistent	90 days

5. Third-Party Cookies

Our website uses several third-party services that may set cookies on your device. We have no control over these third-party cookies, and they are governed by the privacy policies of the respective third parties.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to track your interactions with our website anonymously. For more information about Google Analytics cookies, please visit: Google Analytics Cookie Usage

Facebook Pixel

We use Facebook Pixel to track conversions from Facebook ads, optimize ads, and create targeted advertising audiences. Facebook uses cookies to track your activity across websites. For more information, please visit: Facebook Cookie Policy

Payment Processors

When you make an order, our payment processors (such as Stripe or PayPal) may set cookies for fraud prevention and transaction processing. These are governed by their respective privacy policies.

Delivery Partners

If you choose to order through third-party delivery platforms integrated into our website, they may set their own cookies according to their privacy policies.

6. Cookie Duration

The duration for which cookies remain on your device depends on whether they are session or persistent cookies:

Session Cookies

These are deleted automatically when you close your web browser. They include:

• Shopping cart contents
• Current login session
• Security tokens
• Temporary preferences for current visit

Persistent Cookies

These remain on your device for a specified period or until manually deleted:

Duration	Cookie Types	Purpose
1 minute	Rate limiting cookies	Prevent spam and abuse
24 hours	Analytics daily tracking	Daily user behavior analysis
7 days	Performance metrics	Website speed optimization
30 days	Order preferences, delivery location, marketing tracking	Enhanced user experience and marketing
90 days	Regional settings, remarketing	Location-based services and targeted advertising
1 year	Language preferences, accessibility settings	Long-term user preferences
2 years	Google Analytics visitor identification	Long-term analytics and user journey tracking

7. How to Manage Cookies

7.1 Browser Settings

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and parts of our website may not function properly.

7.2 Opt-Out Links

You can opt out of specific tracking services using these links:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook Advertising: Facebook Ad Preferences
• Digital Advertising Alliance: DAA Opt-out Page
• Network Advertising Initiative: NAI Opt-out

7.3 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences by category

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser cookies and revisiting our site.

8. Consequences of Disabling Cookies

Limited Functionality

If you disable cookies, you may experience the following limitations:

• Shopping Cart: Items may not stay in your cart between pages or visits
• Order Process: You may need to re-enter information multiple times during checkout
• Account Features: You may be logged out frequently and need to sign in repeatedly
• Delivery Preferences: Your saved delivery address and preferences will not be remembered
• Menu Customization: Dietary preferences and menu filters will reset each visit
• Language Settings: The website may not remember your preferred language

Features That Won't Work

The following features require cookies to function properly:

• Online ordering system
• User account creation and management
• Order history and tracking
• Saved payment methods
• Personalized recommendations
• Loyalty program features
• Delivery tracking
• Customer support chat functionality

Degraded Experience Warning

While we respect your privacy choices, please note that disabling cookies will result in a less personalized and potentially more cumbersome experience. We recommend allowing at least essential cookies to ensure basic website functionality.

9. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that allows you to express your preference not to be tracked across websites. Currently, there is no universally accepted standard for how websites should respond to DNT signals.

Our Response to DNT

At this time, our website does not respond to Do Not Track signals from web browsers. However, you can still control cookies through:

• Our cookie consent tool when you first visit our website
• Your browser's cookie settings as described above
• Opting out of specific tracking services using the opt-out links provided

Browser DNT Settings

To enable Do Not Track in your browser:

• Chrome: Settings > Privacy and security > Cookies and other site data > Send a "Do Not Track" request
• Firefox: Settings > Privacy & Security > Send a "Do Not Track" signal
• Safari: Preferences > Privacy > Prevent cross-site tracking
• Edge: Settings > Privacy, search, and services > Send "Do Not Track" requests

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons.

Right to Update

We reserve the right to modify this Cookie Policy at any time. When we make changes, we will:

• Update the "Last updated" date at the bottom of this policy
• Post the revised policy on our website
• Notify users of significant changes through email or website notice
• Where required by law, obtain your consent for material changes

Notification of Changes

For significant changes to this policy, we will provide notice by:

• Displaying a prominent notice on our website
• Sending an email notification to registered users
• Updating our cookie consent banner to request new consent
• Posting updates on our social media channels

Last Updated: January 15, 2026

11. Contact Us

We are committed to addressing your privacy concerns and will respond to your inquiry within 48 hours. For immediate assistance with cookie settings, you can also use the browser instructions provided above.

12. More Information

For more information about cookies and online privacy, you may find the following external resources helpful:

Educational Resources

• All About Cookies: Comprehensive information about cookies
• European Data Protection Board: GDPR guidance on cookies
• Federal Trade Commission: Privacy policy guidance

Browser Help Pages

• Chrome: Chrome cookie settings help
• Firefox: Firefox cookie information
• Safari: Safari cookie management
• Edge: Edge cookie settings

This Cookie Policy is part of our broader commitment to transparency and privacy protection. For information about how we handle your personal data beyond cookies, please review our comprehensive Privacy Policy.